Return and Refund Policy:

Return Policy:

If there is something wrong with the order, you may return the product following the

criteria mentioned below

• Has to be notified within 72 hours (3 days).
• The product has to be returned in its original/unused form.
• If the product is used improperly or damaged due to negligence then the product will be out of the return/refund policy.
• Contact the number given on the website.
• If there is any free promotional item with the product then the free item also has to be returned with the product.
• A return is not possible after 3 days limit.
• Proper reasoning, order id and original copy of invoice will be needed.
• Maximum 2 attempts will be taken in order to picking up the product. After 2 attempts request will not be counted anymore.

Refund policy:

• The request has to be made within 3 working days.
• Evaluation will be done to determine if the refund is possible or not.
• One can claim a refund if the complaint regarding the product is valid and the product completes all the return steps.
• If the product is out of stock and replacement is not possible then the customer will get a full refund.
• If an unwanted online payment is done due to a technical error then a refund will be made.
• If the payment is made using mobile banking, debit/credit card or bank transfer then a refund will be made in the same account.
• An exchange is possible instead of a refund but in that case, the product has to be completely sealed/intact.
• The customer will receive a refund within 10 working days.